1. WHAT INFORMATION DO WE COLLECT?

Personal information you give us

In Short: We collect personal information that you provide to us.

 

We collect personal information when you register on our Services, show interest in our products and Services, participate in activities on our Services, or contact us.

 

Personal Information You Provide. The personal information we collect depends on how you interact with us and the Services, the choices you make, and the products and features you use. This information may include:

names

email addresses

shipping addresses

Sensitive Information. We do not collect sensitive information.

 

Payment Data. If you make a purchase, we collect the data needed to process your payment, such as your payment card number and security code. All payment information is handled and stored by Urban Style Apparel. You can find their privacy policy here: Urban Style Apparel Privacy Policy.

 

Social Media Login Data. You can register using your social media account details, such as your Facebook or X account. If you do, we will collect certain profile information from the social media provider, as described in "HOW DO WE HANDLE YOUR SOCIAL LOGINS?" below.

 

All personal information you provide must be true, complete, and accurate. Please notify us of any changes to your information.

 

Information collected automatically

In Short: Some information, such as your IP address, browser, and device details, is collected automatically when you use our Services.

 

We automatically collect certain information when you visit, use, or browse the Services. This information does not reveal your specific identity (like your name or contact information) but includes device and usage information, such as your IP address, browser and device type, operating system, language preferences, referring URLs, device name, country, location, how and when you use our Services, and other technical information. We need this information to maintain the security and operation of our Services and for internal analytics and reporting.

 

Like many companies, we also collect information through cookies and similar technologies.

 

The information we collect includes:

Log and Usage Data. Log and usage data includes service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services. This data is recorded in log files and may include your IP address, device information, browser type and settings, and information about your activity in the Services (such as the date/time stamps of your usage, pages and files viewed, searches, and other actions you take, including which features you use), and device event information (such as system activity, error reports, and hardware settings).

Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. This data may include your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.

Location Data. We collect location data, which can be precise or imprecise, depending on your device settings. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can prevent us from collecting this information by denying access or disabling Location Services on your device. However, if you do, you may not be able to use certain features of the Services.

Google API

Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

 

Information collected from other sources

In Short: We may collect limited data from public records, marketing partners, social media platforms, and other outside sources.

 

To improve our marketing, offers, and services and to keep our records up-to-date, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, social media platforms, and other third parties. This information includes mailing addresses, job titles, email addresses, phone numbers, intent data (or user behavior data), Internet Protocol (IP) addresses, social media profiles, social media URLs, and custom profiles, for targeted advertising and event promotion.

 

If you interact with us on social media (e.g., Facebook or X), we receive personal information about you from those platforms, such as your name, email address, and gender. You may have the right to withdraw your consent to our processing your personal information. Learn more about withdrawing your consent. The personal information we collect from your social media account depends on your account's privacy settings. Please note that their own use of your information is not covered by this Privacy Notice.

 

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We use your information to provide, improve, and manage our Services, communicate with you, ensure security, prevent fraud, and comply with the law. We may also use your information for other purposes with your permission.

 

We use your personal information for various reasons, depending on how you interact with our Services, including:

To create and manage user accounts. We may use your information to allow you to create and log in to your account and to keep your account working properly.

To provide the services you request. We may use your information to provide you with the service you requested.

To respond to inquiries and provide support. We may use your information to respond to your questions and resolve any issues you might have with the requested service.

To fulfill and manage orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.

To enable communication between users. We may use your information if you choose to use features that allow you to communicate with other users.

To request feedback. We may use your information to request feedback and contact you about your use of our Services.

To send marketing and promotional communications. We may use the personal information you send us for marketing purposes, if this is in line with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see "WHAT ARE YOUR PRIVACY RIGHTS?" below.

To deliver targeted advertising. We may use your information to develop and display personalized content and advertising tailored to your interests, location, and more.

To post testimonials. We post testimonials on our Services that may contain personal information.

To evaluate and improve our Services, products, marketing, and your experience. We may use your information to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.

To identify usage trends. We may use information about how you use our Services to better understand how they are being used so we can improve them.

To determine the effectiveness of our marketing and promotional campaigns. We may use your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.

To comply with legal obligations. We may use your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.

 

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with the following third parties.

 

We may need to share your personal information in the following situations:

Business Transfers. We may share or transfer your information in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

When we use Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs (e.g., Google Maps API, Places API). Google Maps uses GPS, Wi-Fi, and cell towers to estimate your location. GPS is accurate to about 20 meters, while Wi-Fi and cell towers help improve accuracy when GPS signals are weak, like indoors. This data helps Google Maps provide directions, but it is not always perfectly precise.

Affiliates. We may share your information with our affiliates, who are required to follow this Privacy Notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.

 

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

 

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

 

We also allow third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to manage and display ads, tailor ads to your interests, or send abandoned shopping cart reminders (depending on your communication preferences). These parties use their technology to provide advertising about products and services tailored to your interests, which may appear on our Services or on other websites.

 

If these online tracking technologies are considered a "sale"/"sharing" (which includes targeted advertising, as defined under applicable US state laws), you can opt out by submitting a request as described below under "DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?"

 

Specific information about how we use these technologies and how you can refuse certain cookies is in our Cookie Notice.

Google Analytics

We may share your information with Google Analytics to track and analyze the use of the Services. The Google Analytics Advertising Features that we may use include: Remarketing with Google Analytics. To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. You can opt out of Google Analytics Advertising Features through Ads Settings and Ad Settings for mobile apps. Other opt out options include http://optout.networkadvertising.org/ and http://www.networkadvertising.org/mobile-choice. For more information on Google's privacy practices, please visit the Google Privacy & Terms page.

 

5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In Short: If you register or log in to our Services using a social media account, we may have access to certain information about you.

 

Our Services allow you to register and log in using your social media account details (like your Facebook or X logins). If you choose to do this, we will receive certain profile information about you from your social media provider. The information we receive may vary depending on the provider, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on the platform.

 

We will use the information we receive only for the purposes described in this Privacy Notice or that are otherwise made clear to you on the relevant Services. We do not control, and are not responsible for, other uses of your personal information by your social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.

 

6. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice, unless otherwise required by law.

 

We will keep your personal information only as long as necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as for tax, accounting, or other legal reasons). We will not keep your personal information longer than the period of time in which you have an account with us.

 

When we no longer have a legitimate business need to process your personal information, we will delete or anonymize it. If this is not possible (for example, because your information is stored in backup archives), we will securely store your personal information and isolate it from further processing until deletion is possible.

 

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through organizational and technical security measures.

 

We have implemented reasonable security measures to protect the personal information we process. However, no online data transmission or storage is completely secure. We cannot guarantee that hackers or other unauthorized parties will not be able to access, steal, or modify your information. Although we will do our best to protect your personal information, transmitting personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

 

8. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

 

We do not knowingly collect, request, or market to children under 18 years of age, nor do we knowingly sell their personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of a minor and consent to the minor's use of the Services. If we learn that we have collected personal information from users less than 18 years of age, we will deactivate the account and delete the data from our records. If you are aware of any data we may have collected from children under 18, please contact us at urbanstyleapparel@customersupport.com.

 

9. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You may review, change, or terminate your account at any time, depending on where you live.

 

Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can do so by contacting us using the details provided in "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.

 

This will not affect the lawfulness of any processing done before you withdrew your consent. It also will not affect processing of your personal information done for reasons other than consent, where permitted by law.

 

Opting out of marketing and promotional communications: You can unsubscribe from our marketing communications at any time by clicking the unsubscribe link in our emails, replying "STOP" or "UNSUBSCRIBE" to our SMS messages, or contacting us using the details in "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. You will then be removed from our marketing lists. However, we may still communicate with you for service-related messages necessary for managing and using your account, responding to service requests, or for other non-marketing purposes.

 

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties.

Account Information

If you would like to review or change the information in your account or terminate your account, you can:

Contact us using the contact information provided.

urbanstyleapparel@customersupport.com

When you request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may keep some information in our files to prevent fraud, troubleshoot problems, assist with investigations, enforce our legal terms, and/or comply with legal requirements.

 

Cookies and similar technologies: Most web browsers are set to accept cookies by default. You can usually set your browser to remove cookies or reject cookies. If you do, this could affect certain features or services of our Services.

 

If you have questions or comments about your privacy rights, you may email us at urbanstyleapparel@customersupport.com.

 

10. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and applications include a Do-Not-Track ("DNT") feature or setting that you can activate to signal your preference not to have data about your online browsing activities monitored and collected. Because there is not yet a consistent technology standard for recognizing and implementing DNT signals, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.

 

California law requires us to inform you how we respond to web browser DNT signals. Because there is currently no industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.

 

11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: If you are a resident of certain US states, you may have the right to request access to and receive details about the personal information we maintain about you and how we have used it, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. More information is provided below.

Categories of Personal Information We Collect

We have collected the following categories of personal information in the past 12 months:

 

Category Examples Collected

A. Identifiers Contact details, such as name, alias, postal address, phone number, unique personal identifier, online identifier, IP address, email address, and account name NO

B. Protected classification characteristics under state or federal law Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data NO

C. Commercial information Transaction information, purchase history, financial details, and payment information NO

D. Biometric information Fingerprints and voiceprints NO

E. Internet or other similar network activity Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements NO

F. Geolocation data Device location NO

G. Audio, electronic, sensory, or similar information Images and audio, video, or call recordings created in connection with our business activities NO

H. Professional or employment-related information Business contact details to provide our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us NO

I. Education Information Student records and directory information NO

J. Inferences drawn from collected personal information Inferences drawn from any of the collected personal information listed above to create a profile or summary about an individual’s preferences and characteristics NO

K. Sensitive personal Information NO

 

We may also collect other personal information outside of these categories when you interact with us in person, online, or by phone or mail:

Receiving help through our customer support channels;

Participating in customer surveys or contests; and

Facilitating the delivery of our Services and responding to your inquiries.

Sources of Personal Information

Learn more about the sources of personal information we collect in "WHAT INFORMATION DO WE COLLECT?"

How We Use and Share Personal Information

Learn more about how we use your personal information in "HOW DO WE PROCESS YOUR INFORMATION?"

 

Will your information be shared with anyone else?

 

We may disclose your personal information with our service providers under a written contract. Learn more about how we disclose personal information in "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?"

 

We may use your personal information for our own business purposes, such as internal research for technological development and demonstration. This is not considered "selling" your personal information.

 

We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding 12 months. We will not sell or share personal information in the future belonging to website visitors, users, and other consumers.

Your Rights

You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:

Right to know whether or not we are processing your personal data

Right to access your personal data

Right to correct inaccuracies in your personal data

Right to request the deletion of your personal data

Right to obtain a copy of the personal data you previously shared with us

Right to non-discrimination for exercising your rights

Right to opt